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Returns, Replacements or Adjustments

Refunds, Replacements or Adjustments will be considered for Technical issues only. There will be no refund based on the content of the course material. To get the look and feel of the courses before you make a purchase, we invite you to access our free course demos.


Technical Issues

Technical Support must receive written notification of any matter before considering a refund, replacement or adjustment. Serebra Learning Corporation reserves the right to substitute web-based or CD versions of the product.


Web Based Training

For web-based training, requests MUST be received via e-mail by Technical Support within 24 hours of the time of purchase.